Support
FAQ
Quick answers about access and syncing. Go to account.
How do I connect Twitch or Patreon?
Click "Connect Twitch" or "Connect Patreon" on the home page or your account page. Approve access on the provider screen and you will be signed in.
What do the tiers unlock?
Public can browse the catalog and watch free content or resources. Supporter (Twitch Sub/Prime or Patreon Normal) unlocks UI, builds, and supporter level videos! Premium (Twitch Tier 3 or Patreon Heroic) unlocks the premium guides, exclusive content, plus everything from Supporter.
When should I click "Sync Twitch" or "Sync Patreon"?
Any time your membership changes: new sub, gifted sub, renewal, tier upgrade, or Patreon change. Sync re-validates instantly and uses the highest active entitlement.
I subbed/joined but still see locked content. Help?
Confirm you are signed into the right account, then use "Sync Twitch" or "Sync Patreon" on the account page. If it is still locked, make sure your membership is active on Twitch/Patreon and try once more.
Is payment handled through this site?
No - payments stay with Twitch or Patreon. We only read entitlement status to set your access level.